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| Dunfermline Customer Service Adviser |
Ref: 547567 |
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| Full/Part Time |
Full Time |
| Employment Type |
Permanent |
| Job Description |
Customer Service Adviser - Salary £13,171 - £14,635 plus benefits
An excellent opportunity has arisen to join a reputable financial services organisation within their telephony contact centre in Rosyth.
The Role:
As a Customer Service Adviser, you will act as the first point of contact to customers with banking enquiries. You will be responsible for answering account enquiries, processing requests in a timely manner and promoting the company’s products and services whilst focusing on providing a first class customer experience.
Ideal Candidate:
Successful candidates will possess an exceptional telephone manner with a proven track record in customer service and working towards sales targets. Candidates should be motivated and have a desire to succeed in a customer focused environment. Telephony experience would be useful but is not essential.
The salary is between £13,172 and £14,635.00 depending upon experience. Excellent benefits and incentives are also available.
The role begins with 7 weeks training, Monday to Friday, 9am to 5pm then moves a Flexible shift pattern. This will involve working on an 6 week rotational basis between 8am and 10pm, five out of seven days per week followed by two days off, including two full weekends.
An alternative Back Shift pattern is available working 2pm - 10pm, Monday - Friday (includes one Sat or Sun every second week).
Your hourly rate will be increased to time and a half for every hour you work beyond 8pm.
All applicants are required to pass a full credit and employment history check.
This opportunity is moving very quickly therefore please send your CV and covering letter to Ashley.Brown@recruitmentzone.co.uk asap.
Recruitment Zone acting as an employment agency in regard to this advert.
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| Start Date |
Sept 2010
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| Duration |
Permanent
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| Hours Per Week |
35
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| Remuneration |
£13172 - £14635 per annum + benefits
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| Location |
Dunfermline, Fife Region, United Kingdom
United Kingdom,Fife |
| Contact |
Ashley Brown at the Edinburgh office
on tel: 0131 333 1555 or fax:
or by email: ashley.brown@recruitmentzone.co.uk
 Request Callback
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